Customized Training
Flexibility. Quality. Results.
Three Reasons to Contact FCC about Providing Customized Training for Your Company.
Flexibility
FCC’s Customized Training Program provides training opportunities tailored to the unique needs of each company it serves. Diverse clients such as area banks, manufacturing companies, construction companies, Frederick County Government and others utilize FCC to deliver a variety of training programs to their employees.
Through a partnership with Frederick County Workforce Services, the Customized Training Program educates more than 4,000 area employees each year on a variety of topics from workplace safety to advanced technology. Client companies name the time, the place and the desired outcomes—FCC does the rest.
Each training program works within the client’s budget and timeframe. Companies can choose different presentation formats, such as instructor-led, online, “blended” learning, computer-based and more. From the beginning of each partnership, FCC’s expert training staff will help a company evaluate its desired outcomes and develop a training plan best suited to the company’s employees and their needs.
Quality
No matter the training topic, FCC’s Customized Training staff can build a quality learning program for employees. Companies can choose from more than nine nationally-recognized programs, or FCC can develop a program from scratch. From management or diversity training to customer service and safety, FCC’s staff coordinate programs to meet these and similar needs .
FCC’s instructors have real-life experience in the business community and extensive knowledge of the local market. Customized Training has strong partnerships with many city, county and state agencies, a reflection of the positive encounters these groups have enjoyed during training opportunities facilitated by FCC.
Results
In post- training surveys 90% of FCC’s previous clients have given Customized Training an “excellent” customer service rating, and 100% said they would partner again. Through Customized Training, clients can create an environment of loyalty, innovation, responsibility, and effective decision making.
As the area’s leading expert in continuing education, FCC provided Customized Training programs to more than 70 area businesses in FY 07 through more than 550 classes.