ITS provides technology services and support to meet the needs of students, faculty and staff. We provide support for PeopleSoft, classroom technology, desktop computers, website, software purchasing and network security.
The IT Service Desk is a one-stop location where faculty, staff, and students can come for additional support after utilizing the resources highlighted below.
To request assistance submit a ticket using servicedesk.frederick.edu.
Log in to the ServiceDesk using your FCC username and password and create a new request, selecting your request type from the Request Catalog located directly under the FCC logo.
More detailed instructions can be found here.
View Service Desk Video tutorials.
As always, if you require immediate assistance, please call the Help Desk at x3333 Monday through Thursday 7:45 a.m. - 8:00 p.m. and Friday 7:45 a.m. until 4:00pm. Contact by phone from off campus- 301-846-2509
Location and Hours of Service:
|Monday - Thursday:
||8:00 a.m. - 5:00 p.m.
||8:00 a.m. - 4:00 p.m.
||Gambrill Hall – G-122
(Except when the college is closed due to holidays or inclement weather)