What services are available to me if I am a student with a disability or a student with a chronic health condition?
If you are currently served by the FCC Services for Students with Disabilities (SSD) office, please contact your advisor in the office if you have questions or need assistance with accommodations. If you are unsure who that is or if you don’t have an advisor in SSD, please contact the office directly with questions or concerns at DisabilityServices@frederick.edu or by calling 301-846-2408 (Voice). If you currently do not work with the Services for Students with Disabilities Office but develop the need for a temporary accommodation as the result of a change in your health or because your course moves online, please email DisabilityServices@frederick.edu or call 301-846-2408 (Voice) as soon as you recognize the need for the accommodation.
What if I need to meet with an Academic Advisor? Will virtual advising be available?
Yes, advisors and counselors are ready to assist you. If you have an advisor, please contact them directly. Otherwise you can email firstname.lastname@example.org or call 301-846-2471 to set up a virtual advising appointment (over the phone or via video chat).
Will I have access to tutoring?
During this time, your best resource is your professor. They can answer questions, suggest great learning resources like videos and websites, connect you with classmates, and guide you through your course.
Also, you will find online tutoring in Blackboard for many introductory courses: English, writing for any course, accounting, math up to Calculus, statistics, biology, chemistry, economics, and computing. Click on the ONLINE TUTORING link in your course Blackboard site, under "Tools."
For helpful online resources, visit the FCC Learning Centers and Tutoring Services
For more answers to your questions about tutoring: https://answers.frederick.edu.
How do I access resources and support services?
The resources page on our website has lots of good information. Visit Student Resources.
Visit Virtual Resources for specific information about taking classes virtually at FCC, navigating admissions and registration, connecting remotely with College resources, services, and departments, virtual activities and events, emergency assistance for food, mental health, and child care.
What if I become ill or am caring for someone who is ill?
Please seek medical attention and follow the guidelines established by Frederick County authorities; updates are posted on the Frederick County website. Students who become too ill to continue with classes should email their individual instructors as well as StudentAppeals@frederick.edu.
What if my circumstances change (I lose internet access, my computer breaks, I get ill, I am having childcare issues, etc.) and I am no longer able to continue in my online class, what do I do?
As soon as possible, email your professor, and/or your academic advisor. We understand there will be uncertainty during this time, and we are here to support you as needs arise.
I am concerned about getting access to food during this time because I rely on College services like the Food Pantry in the Center for Student Engagement.
If you rely on services at the College to eat, please see below for options in the community while FCC’s food pantry is inaccessible. If you are concerned about access to food during this time, you can contact AdultServices@frederick.edu .
We are here to support you and connect you to the resources of our community. Here is a link to our Community Resource Directory
What if I need someone to talk to about how I am feeling?
There are many community resources available throughout Frederick County help you during this time.
- NEED HELP? Dial 2-1-1 Maryland Get connected 24 hours a day Hotline https://211md.org/
- CRISIS Text Hotline: Text 4HOPE to 741741
- National Suicide Prevention Lifeline: 1-800-273-8255
Mental Health Association Walk-In Crisis Clinic: https://fcmha.org/how-we-help/behavioral-health