Information Technology Help Desk for Students
ITS provides technology services and support to meet the needs of students, faculty and staff. We provide support for PeopleSoft, classroom technology, desktop computers, website, software purchasing and network security.
The IT Help Desk is a one-stop location where faculty, staff, and students can come for additional support after utilizing the resources highlighted below.
Location and Hours of Service:
Monday - Thursday: |
8:00 a.m. - 7:00 p.m. |
Friday: |
8:00 a.m. - 4:00 p.m. |
Location: |
Gambrill Hall, G-122 |
Request online support here
Contact by phone: 301.846.2509
The Helpdesk follows College holidays and Inclement weather closings.
Reporting Email Phishing
Did you know you can report phishing email in the web and desktop versions of Outlook?
The IT department highly encourages FCC students and employees to report suspicious email messages by following the instructions in this notification. Outlook will remove reported messages from your inbox for further investigation by the FCC Network Security team.
PHISHING REPORTING INSTRUCTIONS
Outlook Web Access
- Click on the email that you would like to report as Phishing.
- Click the on the 3 dots at top right-hand side of the email to display email options.
- Choose Report to report the email as phishing.
Outlook Desktop Version
- In Outlook, highlight the email that you want to report as Phishing.
- In the top Ribbon, you should have a "Report Message” drop down selection.
- Choose Phishing to report as phishing.
Note: The Outlook email reading pane needs to be enabled for the report button to be available.
Remember, whenever in doubt, do report any suspicious email to the FCC-IT Helpdesk by calling 301.846.2509, or online at FCC- Helpdesk . Furthermore, discard suspicious emails, or follow the Outlook reporting instructions.