1. I have to submit my tax return for tuition. Where do I send it?
   You can submit the form(s) to registration@frederick.edu and use this form https://app.perfectforms.com/PresentationServer/Form.aspx/Play/kepGAgkG?f=kepGAgkG


2. I have to submit my Social Security Benefit letter. Where do I send it?
   This can be attached to the Social Security online waiver request form https://app.perfectforms.com/PresentationServer/Form.aspx/Play/gOgGgAwC?f=gOgGgAwC or emailed to registration@frederick.edu if submitting an updated letter.


3. I want to Change my major/degree program. How do I do that? How long will it take?
   You can request your major to be changed using the Change of Major form on the website . AIl and you will need to meet with an Advisor to discuss the requirements of the new degree program. The complete process can take between 2 –7 business days depending on the time of year requested.


4. I want to drop my class. How do I do that? What impact on my GPA will that have?
   This can be done on your student Peoplesoft account (see navigation guide here https://www.frederick.edu/current-students/downloads/peoplsoftstudentnavigationguide.aspx OR by submitting a Credit Add/Drop form during our business hours Monday – Friday 8:30am – 4:30pm. https://app.perfectforms.com/PresentationServer/Form.aspx/Play/0TlGAgoG?f=0TlGAgoG. *Please refer to the Schedule of Classes for each session for important dates. A drop within the 100% refund period will have no impact on a student’s GPA and will not show on the student record. A drop past the printed 100% refund date through the last day to withdraw printed date will not impact GPA but will show on the student record as a grade of “W” for withdraw.


5. I want to register but I need to show pre-requisites? Where do I send transcripts?
   If you are degree seeking with FCC you may send your official transcripts to TransferEvaluation@frederick.edu for an evaluation to be completed. If you are looking to take a few courses at FCC and transfer you will fill out the Visiting Student Form and attach your unofficial transcript to the form for pre-requisite verification. https://www.frederick.edu/admissions/visiting- students.aspx


6. I need to find my student id number and password
   Your Student Id number is found on your acceptance letter to the College, as well as any documentation that has been mailed to you from the College. If you are unable to locate your student id number, you will need to come to campus with a valid photo id to retrieve your number ** As the College is operating remotely due to COVID, please provide written authorization with your signature to registration@frederick.eduwith a copy of your valid photo id for your number to be sent via email**
   
   To reset your password you can use the link on your myfcc Student Portal page https://www.frederick.edu/faculty-resources/it-services/passwords.aspx . Assistance setting/resetting passwords can be directed to the Student IT Help Desk 301-846-2509


7. I need to update/add information to my account for my password to be reset
   Please fill attach a written request with the information needing updating (email address, phone number) and your signature in pen and send the information to registration@frederick.edu


8. How do I send secure documents to FCC? Is it safe?
   You can send secure document(s) to our Office using the Secure Document Submission Form https://app.perfectforms.com/PresentationServer/Form.aspx/Play/kepGAgkG?f=kepGAgkG . Please use your myfcc email account or you may fax your document(s) to fax# 301-624-2799. All documents submitted this way are protected and safe to submit


9. I am an undocumented student. Where do I find information about the Dream Act/DACA/TPS?
   Information regarding the Dream Act/DACA/TPS can be found at https:http://www.frederick.edu/credit-admissions/dream-act.aspx.frederick.edu/credit-admissions/dream-act.aspx All information submitted can be sent using You can send a document to our Office using our Secure Document Submission Form https://app.perfectforms.com/PresentationServer/Form.aspx/Play/kepGAgkG?f=kepGAgkG Please use your myfcc email account or our fax# 301-624-2799. All documents submitted this way are protected and safe to submit.


10. I want to give access to someone else to access my records. Where can I do that?
    You can allow a parent or other designee to access your records by signing the Consent to Release Educational Records form found here https://app.perfectforms.com/PresentationServer/Form.aspx/Play/WpImAgUl?f=WpImAgUl


11. I need to make an appointment with an Advisor. How do I do that?
    You may make an appointment with your Advisor on the Advising website www.frederick.edu/student-resources/counseling-advising/advising-appointments.aspx. Please make sure you have your student Id# to make your appointment.


12. I need to apply to FCC. How do I do that?
    You can apply online free of charge using the Admissions application frederick.edu/admissions/credit-application.aspx


13. I am a student at another College/University. I need to register for classes.
    You can fill out the Visiting Student Form and upload your transcript(s)/Permission to Enroll from your home school to open up the enrollment for your course(s). https://www.frederick.edu/admissions/visiting-students.aspx


14. How do I register for a Short Term Training program, Institute for Learning in Retirement, CPR or Kids On Campus course?
    You can register for these courses under our Continuing Education Workforce Development webpage at the link here https://frederick.augusoft.net/index.cfm?fuseaction=1010

General email for inquiries registration@frederick.edu.

Main webpage link - https://frederick.edu/admissions/registration-records.aspx.

1. How do I request an official Transcript?
   Through a simple, secure registration system, current students and alumni, set up an account (new users) or login to Parchment (returning users).


2. Do I need my student ID number to request a transcript?
   No


3. What if I have a financial obligation?
   Students with outstanding financial obligations should contact Student Accounts at 301.624.2860 or StudentAccounts@frederick.edu. No transcripts will be processed if a student has a financial hold on their account.


4. What if my degree/grades are not posted on my transcript?
   If you are currently enrolled, please check to make sure all of your current grades and potential degree awarding have been posted to your transcript prior to ordering your official transcript through Parchment. You can verify this by reviewing your unofficial transcript in PeopleSoft Self Service. There are no refunds for transcripts ordered without grades or credentials.


5. Can I attach additional paperwork to my transcript order?
   For students who need to include additional paperwork with their transcript, you may attach documentation during the requesting stage in Parchment.


6. How do I track my transcript order?
   You can login to your Parchment account at any time to track your order. Go to the Parchment
   Storefront, login, and click the “Order Status” tab at the top of the page to keep track of your orders.


7. Can I send my transcript to myself and then forward it to another school?
   If you request a transcript using Parchment and your intended recipient is another institution, DO NOT send the transcript to yourself and then forward it. It will not be considered official and you will have to pay for another transcript to be sent. Be sure to have the correct contact information for the institution or employer you are sending the transcript to.


8. How much do official transcripts cost?
   There will be a $5.00 fee to request an official electronic transcript through Parchment, and
   $7.50 fee for those delivered via the mail. Additional costs are incurred if requesting international mailing, or expedited delivery. Students will need a bank debit card or credit card to make payment when submitting a request through Parchment.


9. How do I get a FEMA transcript?
   FEMA students with current credit conversion orders should not request a transcript from Parchment until receiving an email from FCC stating that the order is complete. Requests made prior to the completion of an order will not contain the courses on the current order and no money will be refunded.

1. I’m trying to send an official transcript to FCC. Where should I send it? Can I send it electronically?
   Official transcripts can be sent electronically or via the mail. If sent electronically, they must be sent through a secure, third party server such as Scrip-Safe, National Student Clearinghouse, Parchment, etc. Please use the following email address when prompted, transferevaluation@frederick.edu. If your chosen provider (examples listed previously) lists Frederick Community College as a receiver, you may select the institution name instead of providing an individual email address. Some services will list the institution name and some will require an email address. If your school will be sending the transcript via the mail you can find all of the details of where to have it sent at our Incoming Transfer Students page.


2. I already sent an official transcript. When will my evaluation be completed?
   Once we receive your transcript in Registration & Records, it typically takes 2 weeks for a transfer evaluation to be completed. However, at peak times in the registration cycle, this turnaround time may increase. During the weeks right before and after a new term begins, it can take as long as 3-4 weeks to complete your evaluation. If we require more information on a course or a department is reviewing course content, evaluations may be delayed as well. Placement test exemptions are entered when we receive the transcript. Typically, within 24 hours of the transcript being received.


3. There are only a couple of weeks before the semester starts and I haven't submitted official transcripts to FCC. I want to register for classes. What can I do?
   If you haven't already done so, you should apply to FCC. Once your application has been submitted, request official transcripts from all institutions you've attended and have them sent to FCC. You should also obtain unofficial copies of those transcripts and meet with a member of our Counseling & Advising office. The unofficial transcripts can be used to select courses, determine if placement testing is needed, confirm prerequisites and discuss program completion while the official transcript evaluation is in progress.

Further questions about transferring to FCC? Visit our Incoming Transfer Students FAQs.

General email – transferevaluation@frederick.edu

1. How do I apply for graduation?
   Apply for graduation through your PeopleSoft Student Center or via the Graduation Application Form.


2. How do I apply for multiple degrees or credentials?
   If you are submitting an application for multiple credentials and/or a credential that is not your current major, submit the paper graduation application.


3. What are the deadlines to apply for graduation?
   December 2020 Graduation - Last day to apply: 12/15/2020
   Posting date (showing on transcript): No later than 01/30/21
   
   May 2021 Graduation - Last day to apply: 04/01/2021
   Posting date (showing on transcript): No later than 6/20/2021


4. When do I get my diploma?
   Your actual diploma will be mailed to the mailing address in your PeopleSoft Student Center about four to six weeks after posting date.


5. What is Commencement?
   Commencement refers to the annual ceremony, officiated by the president of the College and held once a year in May. Only students who have filed an application for graduation and have met all graduation requirements may participate in the ceremony.

General email for inquiries graduation@frederick.edu

Main webpage link - https://www.frederick.edu/current-students/fccgraduation-commencement.aspx