Student Success Programs

Success Coaching Appointments

Get personalized support by meeting with a success coach for one-time or ongoing appointments. Unlike academic advisors, coaches focus on building your time management, study habits, and goal-setting skills. Whether you want to sharpen your academic performance or need a custom recovery plan to get back on track, a success coach helps you navigate barriers and connects you with the resources needed to reach your goals.

What is a success coach?


A success coach is a dedicated Student Success Programs staff member who will meet with you individually to help with the following:

  • Building academic success skills
  • Navigating the college environment
  • Providing accountability to help you stay on track for success
  • Connecting you with on-campus and community resources to meet your specific needs

A success coach is different than an advisor! An advisor will help you understand topics such as building a class schedule, class registration, degree requirements, the academic catalog, and other critical academic policies to help you stay on track as you progress toward your degree.

How can a success coach support me?


  • Organization and planning
  • Time management
  • Goal setting
  • Connecting with on-campus and community resources
  • Balancing many commitments
  • Communicating with professors
  • Note-taking and test-taking strategies
  • Study skills and techniques
  • Navigating barriers to your success

How often will I meet with a success coach?


Depending on what you need, it could be a one-time meeting or on-going, consistent meetings.

Supporting Students Experiencing Challenges


Student Success Programs provide intensive support for students who may be experiencing academic challenges. Student Success/Retention Specialists offer individualized academic recovery coaching for students who are not in good academic standing to build the academic success skills necessary to improve their academic standing.

Student Success/Retention Specialists also provide personalized outreach for students who have received an at-risk progress report or alert through Navigate 360. Faculty and staff can identify students who are experiencing challenges in their classes. Student Success/Retention Specialists reach out to these students to learn more about the challenges these students are facing to create a personalized action plan and connect students with necessary resources.

Appointment Scheduling


headshot for Michelle Ricketts

Michelle Ricketts

Director of Student Success and Retention
Annapolis Hall, A-103A
[email protected]
301.624.2707

Schedule Appointment with Michelle

headshot for Jose Moreno

Jose Moreno

Asst. Director of Student Success and Retention,
Coordinator of PASS and Excellence
Annapolis Hall, A-103B
[email protected]
301.846.2531

Schedule Appointment with Jose

headshot for Jennifer Leonard

Jennifer Leonard

Adult and Parent Education and Outreach Coordinator
Parents Lead, Project Forward Step and CCAMPIS programs
Annapolis Hall, A-105D
[email protected]
301.624.2862

Schedule Appointment with Jennifer

headshot for Amy Nichols

Amy Nichols

Student Success/Retention Specialist
Annapolis Hall, A-103C
[email protected]
301.624.2866

Schedule Appointment with Amy

headshot for David LaNore

David LaNore

Student Success/Retention Specialist
Annapolis Hall, A-103D
[email protected]
240.629.7892

Schedule Appointment with David

headshot for Jess Anders

Jess Anders

Student Success/Retention Specialist 
Annapolis Hall, A-105A
[email protected]
240.629.7831

Schedule Appointment with Jess

headshot for Aliya Merhi

Aliya Merhi

EAB Navigate Coordinator
Annapolis Hall, A-105C
[email protected]
240.629.7939

Email Aliya