Disability Access Services

Disability Access Services (DAS) at FCC assists and supports eligible students with disabilities. Student services may include academic advising, individualized accommodation plans, transition coaching, as well as workshops and programs. Students will be empowered to become self-advocates in order to achieve individual success at FCC and beyond. DAS provides community outreach and collaborates with agencies and resources to meet the diverse needs of students with disabilities. Please call to schedule an appointment.
Transitioning from high school to college

DAS is the first stop for information and assistance to support students with disabilities. We strive to reduce the impact of a disability on a student’s opportunity to learn and participate in College life. Students who self-identify and provide appropriate documentation of a disability are eligible for reasonable accommodations as described in Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act and amendments. 

We encourage students to actively participate in managing their educational success and to meet with DAS staff as early as possible to ensure adequate time to put accommodations into place.

Disability Resources

 • Academic Advising

 • Individualized Accommodation Plans (Student Success Plans)

 • Appointments for academic coaching, case management, and as-needed touch base meetings

 • Student Success Alert Program

 • Assistive Technology

 • Bess and Frank Gladhill Learning Commons and Science, Technology, Engineering, and Math (STEM) Learning Center (tutoring and writing center services available to all enrolled students)

 • Wednesday Getting Connected Club for students (offered in fall semester)

FCC facilities include handicapped parking spaces (permit required), physically accessible restrooms, elevator access in buildings, and various forms of assistive technology available to eligible students upon request through the DAS office.


Step One:  Initial DAS Meeting

If you are interested in pursuing post-secondary options or are already enrolled at FCC but in need of accommodations, you should schedule an appointment with DAS staff at your earliest convenience. At this meeting we will discuss the nature of the reported disability and its impact on learning, the process of receiving accommodations at FCC, and the types of accommodations available.
Please bring copies of current documentation of a disability to this meeting.
Documentation must be provided by a medical expert within the last three years and include:
 • a diagnosis of the disability;

 • how the diagnosis was determined (what tests were given and the results); and

 • a clinical summary which includes an assessment of how the disability will impact the individual in a college environment and what accommodations are recommended.

Step Two:  Request for Initial Services

DAS will review placement test results and other school records to help students plan their course schedule. If eligible, a Student Success Plan (SSP), an accommodation plan, will be developed to address the specific courses for which they are planning to enroll. This plan must be renewed each semester.  Staff are available during the semester to assist with ongoing accommodation needs or issues. Please contact our office with any questions or concerns. Timing is important. An accommodation plan should be presented to instructors as early in the semester as possible. This will allow for a dialog between the student and instructor.

Step Three:  Ongoing Services

Each semester students must meet with DAS staff for advising and renewal of their SSP accommodations. This enables us to monitor student progress, as well as determine if accommodations are successful.

Sign Language Interpreter 

The Coordinator of Interpreting Services is the primary point of contact for the provision of and payment for interpreting services for scheduled classes, labs, tutorial sessions, and College-sponsored events or academic activities. The Coordinator works cooperatively with faculty, staff, and disability specialists/counselors to maintain effective communication regarding student needs and the implementation of services.

Coordinator, Interpreting Services:
Traci Lowrey
Annapolis Hall (A-105D)
301.846.2408 (Voice)
240.578.0844 (Text)
Fax:  301.624.2778
Email Us

Requesting Interpreter or Note-taking Services

Students must identify themselves to the Coordinator, Interpreting Services and provide a recent copy of their audiogram for proper documentation. The Coordinator will then provide an Intake Packet, which includes an Interpreter Request Form and an Interpreting Services Agreement. All forms should be completed and sent to the Coordinator via mailbox #317 or through personal delivery in order to process the request. The Coordinator or Disabilities Specialist will then review these materials and generate a Student Success Plan (Accommodation Plan) that should be given to each of the student’s faculty instructors, preferably during the first week of class. The Student Success Plan lets faculty instructors know that a student will be receiving services and to expect an interpreter, note taker, or other service in their classroom. The Interpreter Request Form must be submitted to the Coordinator at least two weeks prior to the first day of class or activity. Once classes have been paid for, or arrangements for payment have been made, the Coordinator will begin to fill the request. We try to accommodate all requests; however, those received less than two weeks in advance cannot be guaranteed.

Note-taking Services
Each student who receives interpreter services is given a Student Success Plan (SSP) that outlines his/her need for interpreters and/or note-taking services. Students should give a copy of this form to each of their faculty instructors during the first week of class. At that time, the faculty instructors can help arrange for another student in the class to share copies of his/her notes. Typically, another student in the class is asked to serve as a volunteer note taker. The student obtains the necessary carbonless note-taking paper from counseling offices or the Coordinator to facilitate sharing of copies. Other methods or means may be pursued if a volunteer is not found within the first week of class, in which case the alternate method will be to offer compensation of their services, DAS should be contacted.
Student Responsibilities
When students are using an interpreter or note taker, they are asked to keep in mind the following items that will help them, the interpreter and faculty members maintain a more effective relationship:

Discuss with the Coordinator to determine the most appropriate accommodations for your classes. If at any time you feel that the accommodations you are receiving are not allowing equal access, meet with the Coordinator to resolve any concerns.

Plan to arrive a few minutes early to meet your interpreter on the first day of class. Visit with the interpreter before the first session (or class) to discuss which communication method you prefer: American Sign Language (ASL), Signed English, Oral, etc., and any other communication needs you may have.

Introduce yourself to the faculty member and explain that you are deaf or hard of hearing and also introduce yourself to the interpreter. You should give the faculty member the folder for note-taking services if needed.

Provide the faculty member or group facilitator with a copy of the Faculty Tips Sheet which is provided in your Intake Packet and accommodation memorandum. Your instructor should have received a note-taker packet sent in advance by DAS (unless you are hand delivering with your Student Success Plan). Be available to discuss the different points with the necessary note taker arrangements with your instructors. The Coordinator can be available to discuss questions or concerns with the faculty member, should any arise.

Inform the Coordinator of schedule changes, including course additions, drops, withdrawals, room changes, and any other course changes. Failure to do so may result in a suspension of interpreter services.

Report ALL unexpected absences and no-shows to the Coordinator. Students who accumulate three or more non-emergency no-shows during a given semester will have services suspended for all classes pending a meeting with the Coordinator to discuss circumstances surrounding the absences. A warning letter will be sent after the second absence without notification. Extenuating circumstances and individual issues will be discussed and final determination for suspension of services and/or reinstatement will be made solely by the Coordinator or DAS Director. Failure to meet and discuss the absences with the Coordinator or DAS Director will result in an immediate suspension of services.
Direct questions concerning exams, quizzes or assignments should be directed to the faculty member only. The interpreter is only allowed to interpret your questions concerning exams, quizzes or assignments to the faculty member.
Assistive Listening Devices
Frequency Modulation (FM) systems are available for check out from the Coordinator at FCC. Students who have never tried an FM system before and are not sure if they could benefit from its use can make arrangements to try it out with the Coordinator. Many are very effective and helpful for use in a formal lecture setting with one speaker.

Frederick County Resources for Adults with Disabilities 








Type​s of Disabilities  

1. Attention Deficit Hyperactive Disorder (ADHD)

 • Maryland Psychological Association Directory of Referrals (ADHD Testing)

 • ADHD Basics

 • ADDA Association

 • Children and Adults with ADHD

 • ADDvance

2. Learning Disabilities (LD):

 • Maryland Psychological Association Directory of Referrals/(LD Testing)

 • LD Online - Guide To Post-Secondary Education  

 • Learning Disabilities Association

 • The International Dyslexia Association (IDA)


3. Acquired Brain Injury

 • Brain Injury Association

 • Acquired Brain Injury

 • National Institute of Neurological Disorders and Stroke

4. Psychological Resources

 • Maryland Psychological Association

 • APHA-American Public Health Association

 • MHA Mental Health America Mental Health Net

 • National Alliance on Mental Illness

 • Anxiety and Depression Association of America Obsessive Compulsive Disorder

5. Developmental Disabilities

 • Developmental Disabilities Administration

 • Maryland Developmental Disabilities Counsel

 • National Institute of Neurological Disorders and Stroke (NINDS Hydrocephalus Information Page)

6. Sensory Impairments

 • American Foundation for the Blind

 • National Federation of the Blind

 • Hearing Impairments: National Association of the Deaf

 • Hearing Loss Association of America

 • American Speech-Language-Hearing Association

7. Mobility Impairments

 • Working Together: Computers and People With Mobility Impairments

 • Disabled World

8. Health Issues (Chronic)

 • National Institute on Drug Abuse

 • The CFIDS Association of America (Chronic Fatigue and Immune Dysfunction Syndrome)

 • Fibromyalgia Network

 • Thoracic Outlet Syndrome

 • Maryland Technology Assistance Program

 • National Center on Accessible Information Technology Education

 • Public Transit in Frederick County for Persons with Disabilities Accessibility Features

 • Maryland Transit Administration –Accessibility

 • Kennedy Krieger Institute - Patient Care, School Programs, Research and Professional Training

 • Office of Special Education and Rehabilitative Services

 • US Department of Justice -ADA-Service Animals

 • Job Accommodation Network - ADA Library

 • Students with Disabilities Preparing for Postssecondary Education: Know Your Rights and Responsibilities

 • ADA Information Line

 • National Council on Disabilities

 • Mid-Atlantic ADA Center

 • U.S. Department of Justice ADA Regulations



 • Department of Labor – Office of Disability Employment Policy

 • Job Accommodation Network

For more information or to request accommodations, please call 301.846.2408 or email [email protected], well in advance of registration for classes.  If requesting sign language interpreting services, please contact the Coordinator of Interpreting Services, at [email protected]  Please send requests at least two weeks before classes begin or five working days before an event/program.

Notice of Non-Discrimination and Contact Information

Frederick Community College is committed to the principles of equal opportunity and strictly prohibits discrimination against any person on the basis of age, ancestry, citizenship status, color, creed, ethnicity, gender identity and expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, sex, sexual orientation, or veteran status in its activities, admissions, educational programs, and employment.
All members of the College community are expected to abide by this non-discrimination policy and to comply with Title VI and Title VII of the Civil Rights Act of 1964, the Age Discrimination in Employment Act of 1967, (ADEA), Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990, (ADA), and amendments.



Annapolis Hall (A-105)
Phone: 301.846.2408 (Voice)
Email: DisabilityServices

Service Hours 

Effective Monday, June 7, 2021, Disability Access Services (DAS) hours of operation will be 8:30 am – 4:30 pm, Monday – Friday.  This includes continued virtual services with all appointments scheduled in advance.  Drop-in assistance is available for on-campus questions.  Please email [email protected] or call 301-846-2408 to set up an appointment.

Monday - Friday
8:30 am - 4:30 pm

Evening Hours
Available on Mondays by appointment

Other Campus Services Most Used by Students with Disabilities:
The Testing Center 
The Tutoring and Writing Center 
Student Engagement
The Career Center 
Adult Services  
Sign Language Interpreter 
STEM Learning Center

Staff Information

Kate Kramer-Jefferson, Ed.D.
Director, Disability Access Services
Annapolis Hall (A-105F)
Phone: 301.846.2409
Fax: 301.624.2778

Jennifer Leonard
Administrative Specialist
Annapolis Hall (A-105)
Phone: 301.846.2408
Fax: 301.624.2778
Kathleen Porter, M.A., CSC
Disabilities Specialist/Deaf and Hard of Hearing Counselor
Annapolis Hall (A-105B)
Phone: 301.624.2866
Fax: 301.624.2778

Megan Henry, M.S
Disabilities Specialist
Annapolis Hall (A-105D)
Phone: 240.629.7819
Fax: 301.624.2778

Traci Lowrey, CI/CT
Coordinator, Interpreting Services
Annapolis Hall (A-105E)
301-846-2476 (Voice)
240-578-0844 (Text)
Interpret[email protected] (Email)
Fax: 301.624.2778

Audrey Averill, NIC
Lead Certified Interpreter
Annapolis Hall (A-105C)
240.629.7939 (Voice)
240-578-0844 (Text)
[email protected] (Email)
Fax: 301.624.2778